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Job Information

Ryder System Solutions Design Senior Director in ALPHARETTA, Georgia

Position Description

The Solution Design Senior Director is an essential leadership role that is aligned by either industry verticals or by design discipline and leads the overall new business pursuit team and process. The incumbent will manage and lead a group of pursuit team members to help successfully lead the pursuit from start to finish throughout the various stages of the pursuit all the way through successful transition during startup. He/She will lead and manage a group of SD team members. They will align with the Sales and Operational leadership team to help shape the win strategy & organize the right resources to successful win new business. The incumbent will develop overall pursuit response strategy and how to respond to the client and will develop, mentor & advise SD team members on modeling and design techniques to create, re-design, or optimize logistics networks. He/She will have deep expertise by industry vertical and across solution design disciplines and act as a strategic thinker and customer-focused leader. They will effectively communicate the solution to internal stakeholders & the client.

Ryder’s Solution Design (SD) associates are responsible to support the growth of our Supply Chain Solutions offerings by developing, designing and winning new business through:

  • Designing solutions that deliver financial value to our Customers

  • Demonstrating an understanding of our Customer’s business

  • Providing feasible designs that are aligned with our Customer’s needs

  • Helping the pursuit team with shaping win strategies consistent with our solution design

  • Providing sustainable designs that are aligned with Ryder’s operational & technical capabilities

  • Writing and delivering a compelling proposal that influences the customer decision to select Ryder

  • Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process


  • Bachelor's degree in Engineering, Business, Supply Chain Management or Industrial Engineering

  • Master's degree in Engineering, Business, Supply Chain Management or Industrial Engineering preferred

  • Ten (10) years or more experience in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services)

  • Ten (10) years or more experience in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations)

  • Superb data organization and cleansing skills

  • Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks

  • Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies

  • Ability to influence the project teams by using facts, statistics, and analytics

  • Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps

  • Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

  • Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint (expert level)

  • Knowledgeable of visualization (Tableau, Microsoft) and database programming (expert level)

  • Knowledge of effective metrics programs and design networks that are sustainable and measurable (expert level)

  • Transportation Design:

  • Extensive knowledge of Dedicated Services and Managed Transportation Networks

  • Required knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment

  • Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, Mapping Software ie; Tableau (expert level)

  • Warehouse Design:

  • Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods)

  • Required knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS)

  • Warehouse Design Tools e.g.: CAD (e.g. AutoCAD); slotting (e.g. Slot3D); Predetermined Motion and Time Systems and methods (e.g. MOST); simulation software and application; Warehouse Management Systems (e.g. Manhattan Scale); and Labor Mgt. Systems. Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus (expert level)


  • Support the bid submission process by reviewing RFP documents, understand objectives, develop questions to clarify gaps and develop initial hypothesis specific to a specific solution design that solves our customer's needs & delivers unique value

  • Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings

  • Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions

  • Data validation, cleansing, profiling, baseline development & defining scenarios to model

  • Develop and improve engineering tools and methodologies to ensure industry best practices

  • Coaching of Solution Design team to effectively lead cross-functional teams in the design of customized supply chain solutions, and the articulation of the solution, value proposition and differentiators associated with each solution. Maintain & execute formal onboarding and training programs for direct reports, indirect reports, business development team (sales), and additional functional team members as needed. Employee development and succession planning

  • Drive continuous improvement initiatives and facilitate collaborative planning across functional teams to improve sales effectiveness. Areas of focus to include sales pursuit process, sales and solution design training, solution development, sales operations discipline, go-to-market planning, product development, competitive market analysis, and corporate strategy alignment

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2019-71691

Category Engineering

Employment Type Regular - Full Time (4)

Travel Requirements 50-60%

Position Code 9569