Ryder System Packaging Collection Coordinator in NOVI, Michigan
The Packaging Collection Analyst will support packaging data collection activities, packaging data compliance activities and logistics improvement initiatives.
Identification of parts that require packaging information.
Surveying suppliers to obtain required packaging information
Identification of packaging specification data that do not follow best practices (safety, quality, material efficiency, transportation efficiency)
Facilitation of data integrity compliance to ensure packaging informational requirements are met.
Communication with suppliers to resolve packaging data issues.
Maintaining KPIs, metrics, reports.
Maintaining project log.
Handling front line requests; identifying and elevating customer issues.
High School diploma or equivalent is required
One to three (1-3) years experience in warehouse, transportation, logistics or distribution environment
Experience in a customer service environmentAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, and supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detailed oriented with excellent follow-up practices
Must possess strong verbal and written communication skills
Ability to prioritize, organize and accomplish work
Knowledge of/experience in transportation, warehouse or distribution environment (e.g. shipping, receiving, inventory management, distribution or dispatch preferred)
Knowledge of warehouse and/or software applications, routing and dispatch software applications preferred
Understanding of DOT, OSHA, and all other related safety regulations strongly preferred
Adherance to safety maintenance and compliance
DOT log review, preparation and submission
Conduct safety training and orientation
First point of contact for collisions and injuries
Conduct safety meetings in conjunction with other management
Handle front line customer requests; identify and elevate any customer issues, if needed
Act as a liaison between hourly workers and management
Elevate any employee relations issues, as appropriate
Driver communications (e.g. location updates, settlement reports, weekly paycheck stubs)
Profit and Loss (P&L) responsibility (e.g. supplies, expenses, etc.)
Accounts Payable (A/P)
Maintain location A/P log
Maintain all attendance / vacation records for hourly employees
Key Performance Indicators (KPI) reporting to manager prior to distribution
RD 2000 responsibilities
SOX invoice reconciliation preparation for approval at the highest level
Recommend location process initiation and/or improvements needed
Location-specific requirements may be required
Other duties, as assigned
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Requisition ID 2019-66868
Employment Type Regular - Full Time (4)
Travel Requirements 0-10%
Position Code 2173